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I'm having difficulty getting Sierra to accept my license key. How do I install it correctly? |
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Follow the directions in the "Installing Your License Key" section of the developer's guide. Make sure that there are no spaces, returns, or stray characters in the license key when you enter it. If the problem persists, please contact NextApp Support. |
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How do I start using and learning Sierra? |
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Visit the Developer's Guide. |
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What are the server requirements to host an application that uses Sierra? |
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The server requirements for an application that uses Sierra components are identical to the server requirements for any Echo application: A Java Servlet Container implementing the Servlet 2.2 Specification is required to host an Echo-based application. The Java Virtual Machine must be compatible with JDK 1.2. (Sun 1.3 and 1.4 JDKs as well as the IBM 1.3 JDK are known to work). |
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What browser platforms are supported by Sierra? |
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The browser requirements for an application that uses Sierra components are identical to the browser requirements for any Echo application: Echo requires a Web browser that supports JavaScript version 1.3. Echo has been verified to work with Microsoft Internet Explorer 5.5 and 6.0, Mozilla 1.0, Opera 6.0, and Netscape 6.2. Echo also works with browsers that are based on these products. |
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How is Sierra licensed? |
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Sierra is commercially-licensed proprietary software. Licenses are available for a variety of needs, including licenses applicable to building individual applications, site licenses, and license for developers who will be distributing products which use Sierra. More information can be found on the Licensing & Pricing page. |
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What support options are available? |
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Please see the Sierra Support page. |
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How do I report a bug?
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If you think you've found a bug in Sierra, please send a report to sierra@nextapp.com. |
